Affiliate Emails & Automated Sequences

Insert Affiliate sends intelligent, automated emails to both you and your affiliates throughout the entire affiliate lifecycle. From welcome emails to milestone celebrations, these emails are designed to keep your programme running smoothly and your affiliates motivated.


Customising Welcome Emails

When you add a new affiliate, Insert Affiliate sends them a welcome email with everything they need to get started. You can fully customise these emails to match your brand voice and messaging.

There are two types of welcome email, depending on how the affiliate was created:

Admin-Created Affiliate Email

This email is sent when you manually create an affiliate from the dashboard. It includes a password reset link since you created their account on their behalf and they need to set their own password.

Default template variables:

  • {{affiliate_name}} — The affiliate's display name
  • {{affiliate_email}} — The affiliate's email address
  • {{company_name}} — Your company name
  • {{password_reset_link}} — Link for the affiliate to set their password

Self-Signup Affiliate Welcome Email

This email is sent when you approve a self-signup affiliate application. It includes a sign-in link instead of a password reset link, since the affiliate already set their password during signup.

Default template variables:

  • {{affiliate_name}} — The affiliate's display name
  • {{affiliate_email}} — The affiliate's email address
  • {{company_name}} — Your company name
  • {{sign_in_link}} — Link for the affiliate to sign in to their dashboard

How to Customise

  1. Go to Settings
  2. Scroll to the Email Templates section
  3. Switch between the Admin-Created and Self-Signup Welcome tabs
  4. Edit the subject line and body using the available template variables
  5. Use the Preview Email button to see how your email will look with sample data
  6. Click Save Changes

You can click the variable buttons above the editor to insert them at your cursor position. Use Reset to Default at any time to restore the original template.


Automated Email Sequences

Beyond welcome emails, Insert Affiliate runs automated email sequences that guide both you and your affiliates through key moments. These emails are sent at the right time based on real activity data — not arbitrary schedules.

Why Automated Emails Matter

Affiliate programmes succeed when both sides stay engaged:

  • For you (the company): Automated emails help you stay on track with your affiliate programme, maintain consistent marketing efforts, and celebrate important milestones. Instead of your programme going quiet after setup, you get timely nudges to keep momentum going.

  • For your affiliates: Automated emails help your affiliates get activated early, stay motivated through their first days and weeks, and feel recognised for their efforts. Affiliates who receive timely onboarding emails reach their first sale significantly faster.

Time to activation — the time between an affiliate joining and generating their first click or sale — is one of the most important metrics in affiliate marketing. These sequences are specifically designed to shorten that window and drive early engagement.


Company Email Sequences

These emails are sent to you (the company admin) to help you build and maintain a successful affiliate programme.

Onboarding Sequence (Days 1–14)

Guides you through the critical first two weeks of setting up your affiliate programme.

DayEmailWhen It's Sent
Day 1Getting StartedIf your SDK integration isn't set up yet
Day 3Add Your First AffiliateSDK is integrated but you haven't added any affiliates
Day 5Still No AffiliatesA gentle reminder if you still have no affiliates
Day 7Drive Your First ClicksYou have affiliates but no clicks yet
Day 10Programme Check-inIf there's been no meaningful progress
Day 14Final Onboarding NudgeLast onboarding prompt before the sequence ends

Each email is conditional — you only receive it if the specific situation applies. If you're already ahead (e.g., you added affiliates on day 1), you'll skip the emails that don't apply to you.

Activity Nudges

Triggered by specific conditions rather than fixed schedules.

EmailWhen It's Sent
Approaching Affiliate LimitYou've used 80% of your plan's affiliate slots
Hit Affiliate LimitYou've reached 100% of your plan's affiliate slots

Milestone Celebrations

Celebrate key achievements as your programme grows.

MilestoneTrigger
First ClickYour programme receives its first click
10 AffiliatesYou've grown to 10+ affiliates
100 ClicksYour programme hits 100+ total clicks
$100 Revenue$100+ in affiliate-driven revenue
$1,000 Revenue$1,000+ in affiliate-driven revenue

Monthly Metrics Roundup

On the 1st of each month, you'll receive a summary of your programme's performance from the previous month, including affiliate activity, clicks, and revenue.


Affiliate Email Sequences

These emails are sent directly to your affiliates to help them succeed and stay motivated.

Affiliate Onboarding (Days 1–7)

Gets new affiliates up and running quickly during their critical first week.

DayEmailWhen It's Sent
Day 1Welcome & Getting StartedSent to all new affiliates
Day 3Tips for SuccessPractical tips for promoting effectively
Day 7No Clicks YetIf the affiliate hasn't generated any clicks
Day 7Clicks, No SalesIf they have clicks but no conversions yet

Affiliate Re-engagement

Keeps affiliates engaged if activity drops off.

TimingEmailTrigger
Day 14Encouragement14 days without their first sale
Day 3030-Day Check-in30 days since their last sale
Day 6060-Day Re-engagement60 days since their last sale

Affiliate Nudges

Smart, condition-based emails that respond to real affiliate behaviour.

EmailWhen It's Sent
Clicks but No Conversions15+ clicks with zero sales — tips to improve
Performing GreatHigh conversion rate or consistent sales — recognition and encouragement

Affiliate Milestones

Recognise and celebrate your affiliates' achievements to keep them motivated.

MilestoneTrigger
First ClickTheir link gets its first click
First SaleThey generate their first conversion
10 Clicks10+ total clicks
50 Clicks50+ total clicks
100 Clicks100+ total clicks
$100 Earned$100+ in total commissions
$500 Earned$500+ in total commissions
First PayoutThey receive their first payment

Affiliate Monthly Summary

On the 1st of each month, active affiliates receive a summary of their performance — clicks, sales, earnings, and how they're tracking.


Email Preferences

Company Email Preferences

You can manage your email preferences from your Settings page. You can pause all automated sequence emails if needed — transactional emails (like welcome emails and payment confirmations) will still be sent.

Affiliate Email Preferences

Affiliates can manage their own email preferences from their dashboard. They can opt out of specific email types while continuing to receive others. Transactional emails cannot be disabled.


How Emails Drive Affiliate Success

Faster Time to Activation

The onboarding sequences for both companies and affiliates are designed to shorten the time between signup and first meaningful action. For companies, that means getting your SDK integrated and affiliates added. For affiliates, that means sharing their link and generating their first clicks and sales.

Consistent Programme Management

The company email sequences act as an automated programme manager — keeping you on track, flagging when attention is needed, and celebrating wins so you maintain momentum.

Affiliate Motivation and Retention

Affiliates who feel supported and recognised perform better and stick around longer. The milestone celebrations, performance nudges, and monthly summaries give affiliates a sense of progress and achievement. Rather than promoting in silence, they get regular feedback that their efforts are working.

Early Intervention

Re-engagement emails catch both companies and affiliates before they disengage completely. A timely nudge at day 14 or day 30 is far more effective than trying to win someone back after months of inactivity.


Ready to customise your welcome emails? Head to Settings to get started, or learn more about creating affiliates and affiliate self-signup.