Renewal Attribution Window
The Renewal Attribution Window defines how long an affiliate continues to receive commission on renewals or recurring payments related to a specific transaction.
Instead of affiliates earning commission indefinitely on all subscription renewals, you can now set time limits to control costs and create flexible partnership arrangements. For example, if you set a 30-day timeout, affiliates only earn commission on renewals that occur within 30 days of the original purchase.
This setting does not extend attribution to all future purchases by the same user — it applies only to the original purchase event and its subsequent renewals.
Overview
When a user makes an initial purchase that is successfully attributed to an affiliate (within the Click Attribution Window), that affiliate may also receive a share of revenue from future renewals of that same subscription or transaction.
The Renewal Attribution Window specifies how long this renewal-based revenue sharing remains active. You can configure this at two levels:
- Company-wide defaults that apply to all affiliates automatically
- Per-affiliate custom settings that override the company default for special arrangements
Once the configured window expires, any further renewals will no longer generate affiliate commission, giving you precise control over long-term commission costs.
Click Attribution vs Renewal Attribution
| Setting | Applies To | Description |
|---|---|---|
| Click Attribution Window | First purchase | Time allowed between affiliate link click and initial purchase. |
| Renewal Attribution Window | Renewals of that purchase | Time period after the initial sale during which renewals of that same transaction continue to reward the affiliate. |
Dashboard Configuration
The Renewal Attribution Window feature provides a two-level configuration system that gives you complete control over commission timeouts while maintaining operational simplicity.
1. Company-Wide Default Settings
Location: Company Settings → Renewal Attribution Timeout
- Purpose: Sets the default timeout for ALL affiliates in your company
- Use Case: Establish a baseline policy (e.g., "All affiliates earn commission for 60 days after initial sale")
- Fallback: This setting is used when an affiliate doesn't have a custom timeout set
2. Per-Affiliate Custom Settings
Location: Affiliates → Individual Affiliate Details → Renewal Attribution Settings
- Purpose: Override the company default for specific affiliates
- Use Case: Special arrangements for VIP affiliates or different partnership tiers
- Priority: Always takes precedence over company-wide settings
How It Works
- Set Company Default: Configure your company-wide default timeout (e.g., 30 days)
- Automatic Application: Most affiliates will automatically use this default limit
- Custom Overrides: For special affiliates, set custom timeouts (e.g., 90 days for top performers, 7 days for trial affiliates)
- Automated Processing: The system automatically applies the appropriate timeout when processing subscription renewals
Important: Leaving the renewal attribution window empty or clearing the value means affiliates will receive commission on renewals indefinitely — there is no time limit on renewal commissions.
Example Configuration
| Affiliate Type | Setting | Commission Window |
|---|---|---|
| Company Default | 30 days | Standard policy for all new affiliates |
| Affiliate A | Uses default | 30 days (inherits company setting) |
| Affiliate B (VIP) | Custom override | 90 days (extended for top performer) |
| Affiliate C (Trial) | Custom override | 7 days (shortened for trial period) |
| Affiliate D (Premium) | Empty/cleared value | Indefinite (no time limit on renewals) |
Benefits
- Cost Control: Prevent indefinite commission payments on long-running subscriptions
- Flexible Partnerships: Reward top affiliates with longer commission windows
- Simple Management: Set once at company level, customize only when needed
- Operational Efficiency: Automated application based on configuration hierarchy